Horizon Fitness Elite T7 User's Guide Page 9

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  • TROUBLESHOOTING
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1716
TROUBLESHOOTING HEART RATE
(GRIP-PULSE ONLY)
Check your exercise environment for sources
of interference such as fluorescent lights, computers,
underground fencing, home security systems or appliances
containing large motors. These items may cause erratic
heart rate readouts.
You may experience an erratic readout under the following
conditions:
Gripping the heart rate handlebars too tight. Try to
maintain moderate pressure while holding onto the
heart rate handlebars.
Constant movement and vibration due to constantly
holding the heart rate handlebars while exercising. If
you are receiving erratic heart rate readouts, try to only
hold the grips long enough to monitor your heart rate.
When you are breathing heavily during a workout.
When your hands are constricted by wearing a ring.
When your hands are dry or cold. Try to moisten your
palms by rubbing them together to warm.
Anyone with heavy arrhythmia.
Anyone with arteriosclerosis or peripheral circulation
disorder.
Anyone whose skin on the measuring palm
is especially thick.
If this troubleshooting section does not remedy the problem,
discontinue use and turn the power off.
PLEASE REFERENCE CONTACT INFORMATION ON
THE BACK COVER OF THE INFORMATION CARD FOR
ASSISTANCE.
The following information may be asked of you when you call.
Please have these items readily available:
Model Name
Serial Number
Proof of Purchase (receipt or credit card statement)
Some common troubleshooting questions that may
be asked are:
How long has this problem been occurring?
Does this problem occur with every use? With every user?
If you are hearing a noise, does it come from the front or
the back? What kind of noise is it (thumping, grinding,
squeaking, chirping etc.)?
Has the machine been maintained per the maintenance
schedule?
Answering these and other questions will give the technicians
the ability to send proper replacement parts and the service
necessary to get you and your treadmill running again!
PLEASE REFERENCE CONTACT INFORMATION ON THE BACK COVER OF THE INFORMATION CARD FOR ADDITIONAL
TROUBLESHOOTING ASSISTANCE.
PROBLEM: The running belt does not stay centered
during a workout.
SOLUTION: Verify the following:
Make sure the treadmill is on a level surface.
Verify that the belt is properly tightened and
centered (Refer to the TENSIONING and
CENTERING THE RUNNING BELT sections
for detailed directions).
PROBLEM: Operating speed appears inaccurate.
SOLUTION:
Turn the treadmill off and unplug it from the wall.
Remove the screws from the motor cover screws
using a Phillips screwdriver.
Verify that the optical sensor is plugged into the
motor control board.
Inspect the speed sensor cable/connection for
any visible damage.
JOHNSON
UNDERNEATH THE MOTOR COVER
DRIVE
BELT
DRIVE
MOTOR
OPTICAL
SENSOR
INCLINE
MOTOR
MOTOR
CONTROL
BOARD
CONSOLE
CABLE
FRONT ROLLER
RUNNING BELT
JHT14_GUIDE_TM_PREWAXED_Rev1_8.indd 16-17 8/13/14 8:42 AM
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