Horizon Fitness Elite T7 User's Guide download pdf (Page 8)

1514

PROBLEM: The console does not light up.

SOLUTION: Verify the following:

Does the red light on the ON/OFF switch light up?

NOTE: Some treadmill models do not have a switch that

lights up. If this is the case, please proceed with the yes and

no solutions below.

If yes:

• Turn the power off, unplug the power cable and wait 60

seconds. Remove motor cover. Wait until all red LED

lights have gone off on the motor control board before

proceeding. Next verify that none of the wires connecting

to the lower board are loose or disconnected.

• Double-check that all connections are secure, especially

the console cable. Unplug and reconnect the console

cable to verify.

• Make sure the console cable is not pinched or damaged in

any way.

• Plug the treadmill in, turn the power switch on and look for

any lit LEDs on the motor control board.

If no:

• Verify that the outlet the machine is plugged into is

functional. Double-check that the breaker has not tripped,

it is on a dedicated 20-amp circuit, it is not on a GFCI-

equipped outlet, and it is not plugged into a power strip/

surge protector or extension cord.

• Verify that the power cord is not pinched or damaged and

is properly plugged into the outlet AND the machine.

• Verify that the power switch is turned to the ON position.

PROBLEM: The console reads SAFETY KEY OFF or only

displays dashes.

SOLUTION: Verify the following:

• Verify the safety key is securely in place.

• If using a magnetic key, make sure the key is magnetized.

BASIC TROUBLESHOOTING

PROBLEM: The belt does not move or moves briefly, but the

console works.

SOLUTION: Verify the following:

• Make sure you are following the recommendations and power

guidelines on pages 4 and 5 of this TREADMILL GUIDE. The

unit should be on a dedicated 20-amp circuit and not on a

GFCI-equipped outlet. Do not plug the machine into a power

strip/surge protector or extension cord.

• Check for any belt movement. If so, make note of how

far or how long it moves before stopping.

• Try to move the belt by hand. If not, the drive belt may

have come off or the motor bearings may have seized.

• Turn the treadmill off and unplug it from the outlet. Remove the

plastic motor cover located in front of the machine by taking out

the Phillips screws. Check the drive belt for proper alignment.

• With the cover still off, check over the wire and cable

connections, as they may have become loose or disconnected

during shipping or assembly. Make sure connections are

secure and no wires are crimped, damaged, disconnected or

burnt.

PROBLEM: The incline does not move, won’t go down or does

not seem to be at the right level.

SOLUTION: Verify the following:

• Make sure you are following the recommendations and power

guidelines on pages 4 and 5 of this TREADMILL GUIDE. The

unit should be on a dedicated 20-amp circuit and not on a

GFCI-equipped outlet. Do not plug the machine into a power

strip/surge protector or extension cord.

• Make sure the console shows a change on the display when

the elevation buttons are pressed.

• Turn the treadmill off and unplug it from the outlet. Verify

the console cable connections at the top of the mast

are connected securely. Make sure all of the multicolored

wires are fully inserted into the cable harness.

• Remove the plastic motor cover located in front of the

machine by taking out the Phillips screws. Check over

the wire and cable connections, as they may have become

loose or disconnected during shipping or assembly. Make

sure connections are secure and no wires are crimped,

damaged, disconnected or burnt.

PROBLEM: No audio comes out of the speakers, but the

headphones work.

SOLUTION: Verify the following:

• Turn the treadmill off and unplug it from the outlet.

Remove the plastic motor cover located in front

of the machine by taking out the Phillips screws.

• Check the wire and cable connections to the speaker board,

near the motor control board.

PROBLEM: The treadmill circuit breaker trips during a workout.

SOLUTION: Verify the following:

• Make sure the treadmill is plugged into a dedicated

20-amp circuit.

• Verify that you do not have the machine on an extension

cord or surge protector.

• Confirm that the machine is not plugged into a GFCI-

equipped outlet or on a circuit that has a GFCI-equipped

outlet on it.

JOHNSON

UNDERNEATH THE MOTOR COVER

DRIVE

BELT

DRIVE

MOTOR

OPTICAL

SENSOR

INCLINE

MOTOR

CONTROL

BOARD

CONSOLE

CABLE

FRONT ROLLER

RUNNING BELT

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Horizon Fitness Elite T7 User's Guide Page 8

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