Horizon Fitness R20 Classic User's Guide download pdf (Page 15)

BASIC TROUBLESHOOTING

PROBLEM: The console does not light up.

SOLUTION: Verify the following:

• The outlet the machine is plugged into is functional. Double check that the breaker has not tripped.

• The correct power cord is being used. Only use the power cord provided.

• The power cord is not pinched or damaged and is properly plugged into the outlet AND the machine.

• Unplug power cord, remove the console and check that all connections to the console are secure and not damaged or pinched.

PROBLEM: The console lights up but the Distance/Watts/RPMs do not count.

SOLUTION: Verify the following:

• Unplug power cord, remove the console and check that all connections to the console are secure and not damaged or pinched.

• If doing the above does not fix the problem, the speed sensor and/or magnet may have become dislodged or damaged.

PROBLEM: The resistance levels seem to be incorrect, seeming too hard or too easy.

SOLUTION: Verify the following:

• The correct power cord is being used. Only use the power cord provided.

• Reset the console and allow the resistance to reset to the default position. Restart and retry the resistance levels.

PROBLEM: The exercise bike makes a squeaking or chirping noise.

SOLUTION: Verify the following:

• The exercise bike is on a level surface.

• Loosen all bolts attached during the assembly process, grease the threads, and tighten again.

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Horizon Fitness R20 Classic User's Guide Page 15