Horizon Fitness T101 User's Guide download pdf (Page 18)

TROUBLESHOOTING

If this troubleshooting section does not remedy the problem,

discontinue use and turn the power off.

PLEASE CALL CUSTOMER TECH SUPPORT AT THE

NUMBER ON THE BACK PANEL OF THE OWNER’S

MANUAL.

The following information may be asked of you when you call.

Please have these items readily available:

s Model Name

s Serial Number

s Date of Purchase (receipt or credit card statement)

In order for Customer Tech Support to service your treadmill

they may need to ask detailed questions about the symptoms

that are occurring. Some troubleshooting questions that may be

asked are:

s How long has this problem been occurring?

s Does this problem occur with every use? With every user?

s If you are hearing a noise, does it come from the front or

the back? What kind of noise is it (thumping, grinding,

squeaking, chirping etc.)?

s Has the machine been lubricated and maintained per the

maintenance schedule?

Answering these and other questions will give the technicians

the ability to send proper replacement parts and the service

necessary to get you and your treadmill running again!

MAINTENANCE

Preventative maintenance is the key to smooth operating

equipment, as well as keeping the users liability to a minimum.

Equipment needs to be inspected at regular intervals. Defective

components must be replaced immediately. Improperly

working equipment must be kept out of use until it is repaired.

Ensure that any person(s) making adjustments or performing

maintenance or repair of any kind is qualified to do so.

AFTER EACH USE (DAILY)

Clean and inspect, following these steps:

s Turn off the treadmill with the ON/OFF switch, then unplug

the power cord at the wall outlet.

s Wipe down the running belt, deck, motor cover, and

console casing with a damp cloth. Never use solvents, as

they can cause damage to the treadmill.

s Inspect the power cord. If the power cord is damaged,

contact Customer Tech Support.

s Make sure the power cord is not underneath the treadmill

or in any other area where it can become pinched or cut.

s Check the tension and alignment of the running belt.

Make sure that the treadmill belt will not damage any other

components on the treadmill by being misaligned.

s If any labels are damaged or illegible, contact Customer

Tech Support for replacements.

EVERY WEEK

Clean underneath the treadmill, following these steps:

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Horizon Fitness T101 User's Guide Page 18

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